Legal & policies.

1. Introduction

At Illumbria LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal identifiers such as name, email address, phone number, and company name.
• Information about your internet connection, the equipment you use to access our website, and usage details.
• Information you provide when filling out forms on our website, including contact forms and subscription forms.

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

• To provide and maintain our services.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our services.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our services.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data.
• The right to rectification of your personal data.
• The right to erasure of your personal data.
• The right to restrict processing of your personal data.
• The right to data portability.
• The right to object to processing of your personal data.
• The right to withdraw consent.

7. Cookies

We use Google Analytics and PostHog to understand visits and pages viewed so we can improve the website. These services use cookies and similar browser storage. Our PostHog project is hosted in the United States. We do not enable PostHog session replay or automatic capture of form interactions on this website. We also use Cloudflare Web Analytics for usage and performance measurements.

Where our regional consent controls require a choice, Google Analytics and PostHog remain unloaded until you accept analytics. If we cannot determine your region, we ask for your choice. In other regions, these analytics services may load automatically. You can reject optional analytics or withdraw your choice through Cookie settings at the bottom of any page. Rejecting analytics does not prevent you from using the website.

We store your analytics choice in an essential preference cookie for 180 days. When you reject analytics, we remove accessible Google Analytics and project-specific PostHog cookies and storage from your browser. If analytics has already loaded, the page reloads to stop those services. Withdrawing consent stops future collection; it does not automatically delete information already received by analytics providers. You may also use your browser settings to refuse or delete cookies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].